Posted: 10/04/20242024-10-042024-11-05Employment Type:ContractJob Category:Accounting & FinanceJob Number: 623396Is job remote?: NoCountry: United States
Job Description
25-30/hr
Risk Operations Analyst 6-Month Contract; potential to extend Hybrid to San Jose,
Must Haves:
1-3 years of relevant experience
Bachelor’s degree
Strong Excel
Strong data analysis and investigative skills
Experience with financial modeling
Preferred:
Adaptive, Coupa
Job Summary/Description:
As a Risk Operations Analyst on our Risk Onboarding Team, you will be responsible for reviewing new and existing accounts for potential fraudulent activity while adhering to risk and compliance requirements. This role will include verifying the accuracy and authenticity of customer-provided information, documents, and identification through reliable sources and appropriate verification processes while establishing and maintaining strong customer relationships.
Conduct KYC due diligence and fraud reviews when assessing new customer accounts for risk exposure
Contact customers as needed regarding missing documentation or clarification about verification documents
Successfully able to review and analyze newly onboarded customer accounts and relevant documentation in a high paced environment within established SLAs
Keen eye to detecting red flags and making good judgment decision with minimal supervision
Identify, research and highlight trends relating to risk management
1-3 years of fraud and risk investigation operations experience preferably in ecommerce, payments or financial services
Strong data analysis and investigative skills
Puts a high value on accuracy and completeness of work including case notes, customer due diligence, and fraud investigations
Has the ability to communicate clearly, and effectively with customers while investigating suspicious activity
Possesses excellent organizational and time management skills – must possess ability to prioritize and balance multiple tasks simultaneously while meeting agreed upon deadlines
A proven ability to learn and adapt to new processes and follow standard operating procedures
Excellent problem solving skills
Thrives in a fast pace environment
Independent decision maker with the ability to confidently back up actions
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @planet-pro.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Professional.
Planet Professional and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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About San Jose, CA
Explore exciting job opportunities around San Jose, California! Known as the heart of Silicon Valley, this vibrant city offers a dynamic career landscape with countless growth prospects in tech, engineering, and beyond. San Jose boasts a thriving arts scene, with landmarks like the Tech Museum of Innovation and the San Jose Museum of Art, as well as fantastic dining options that range from trendy cafes to authentic taquerias. With its proximity to beautiful parks like Alum Rock Park and numerous entertainment options, including performances at the San Jose Center for the Performing Arts and cheering for the San Jose Sharks hockey team at the SAP Center, there's no shortage of reasons to kick-start your career in this enchanting city. Discover your next big opportunity in San Jose today!
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