Posted: 10/02/20242024-10-022024-11-05Employment Type:ContractJob Category:AdministrativeJob Number: 624208Is job remote?: NoCountry: United States
Job Description
Quality Control Coordinator
Contract
Hybrid
Required:
2+ year’s experience supporting sales
Experience managing multiple projects
Intermediate excel skills
Preferred:
Experience using Salesforce
Experience working with Program Management and I.T.
The Quality Control Coordinator will be responsible for maintaining quality output of all programs to ensure customer retention, customer satisfaction and loyalty. The day-to-day of QCC will include program implementation and management to ensure the most current product knowledge and program updates.
· The QCC will report to the Manager, and will work closely with Dealer Services Manager, Account Teams, Internal Support Teams on the implementation of the product line.
· Innovate with purpose: The company is on a journey to acting in the best interest of the company by applying stated corporate values and priorities to all communications, decisions, and actions. We care about great work and great client relationships.
Responsibilities:
· Implement daily changes to contract information
· Review information prior to mailing
· Proactive in researching any potential issues using current program systems & Program Management
· Research daily concerns or issues – with a resolve in a timely manner.
· Maintain an inventory of program samples to be supplied to the Service Team
· Maintain an organized filing system for documentation
· Develop and maintain efficient process flows for all program implementations
· Responsible for knowing program participation numbers
· Responsible for training both the internal and field reps on product knowledge and ongoing enhancements and changes.
· Maintain current training materials, power points & contracts
· Assist IT and Program Management in the development of new program systems and updates
· Perform other related duties as needed to support corporate objectives
· Act in the best interest of the company by applying stated corporate values and priorities to all communications, decisions, and actions
Requirements:
- 2-3 years’ experience managing multiple projects/supporting sales team
- Intermediate excel and word
- Relationship building and communication skills.
-Good organizational skills and time management.
- Strong analytical skills
-Proactive
-Strong ability to multi-task
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @planet-pro.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Professional.
Planet Professional and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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