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Patient Services Rep (Boston)

Boston, MA 02215

Posted: 05/24/2023 Employment Type: Contract Job Category: Administrative Job Number: 554631 Is job remote?: No Country: United States

Job Description

A healthcare organization in Boston, MA seeks a Patient Services Rep for a 3+ month contract assignment.

Must Haves:
  • 1+ years administrative experience 
  • Healthcare experience

Job Summary/Description:
  • Assist in planning, overseeing & organizing daily operations in busy Multi-Specialty practice.
  • Under the direction of the Physician, Manager, and/or Director, support day-to-day front desk operations for the physician practice.
  • Perform initial intake by collecting patient insurance data, demographics, and co-pays.
  • Obtain all necessary patient signatures. Scan insurance cards and driver’s licenses into electronic health records.
  • Enter all required data into electronic health records, ensuring meaningful use and managed care, and quality requirements are being met.
  • Verify patients' insurance eligibility and ensure all necessary referrals/pre-certifications and records are in place by the time of visit.
  • Prepare and submit office billing in a timely manner. Prepare end-of-day cash/copay reports.
  • Prepare the next day’s paperwork and schedules.
  • Confirm provider schedules and adjust as needed Assist with mail pick- up and delivery.
  • Separate, distribute and scan mail.
  • Provide phone support and monitor fax inboxes as needed.
  • Assist with surgical, ancillary testing, and consultation scheduling as necessary.
  • Enter orders in EMR as needed Other duties and special projects, as identified and assigned.
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