So sorry, that position has been filled. Please go ahead and submit your application.
We may have other positions that would be the perfect fit for you.
Alternatively, you may want to apply to one of the following related jobs:
Posted: 09/05/20242024-09-052025-01-05Employment Type:ContractJob Category:Accounting & FinanceJob Number: 622638Is job remote?: NoCountry: United States
Job Description
Patient Collections Associate Contract: 3+ months Hybrid: Westwood, MA
Must Haves:
HS diploma/GED
1+ year of previous customer service experience required in a healthcare and/or high-volume call center environment.
Job Description: As a Customer Service and Patient Collections Associate, you will handle a high volume of patient inquiries through telephone, mail, and electronic messaging regarding various billing issues. Your primary responsibilities will include:
Resolving patient billing inquiries efficiently and accurately.
Collecting outstanding balances and updating demographic and insurance information during patient interactions.
Researching and resolving billing issues using multiple sources, including contacting insurance companies and other external contacts, and communicating findings to patients in a timely manner.
Reporting recurring billing trends or issues to management and assisting in developing solutions when possible.
Verifying insurance eligibility through available technologies, payer websites, or by contacting third-party payors.
Managing and assigning referrals received via telephone, fax, and electronic methods.
Reviewing and addressing PCP and self-pay exceptions reports.
Adhering to established regulations and procedures for the collection, recording, storage, and handling of information.
Ensuring all documentation is complete, accurate, timely, and legible while maintaining confidentiality and compliance with the hospital’s HIPAA confidentiality policy
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @planet-pro.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Professional.
Planet Professional and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
There are currently no related jobs. Please sign up for Job Alerts.
Loading...
Login to save this search and get notified of similar positions.
About Westwood, MA
Ready to embark on a new career adventure in Westwood, Massachusetts? This charming town, located in Norfolk County just 12 miles southwest of Boston, offers a perfect blend of small-town charm and big-city opportunities. With its proximity to major highways, top-rated schools, beautiful parks like Hale Reservation, and cultural gems such as the Museum of Bad Art and the iconic Fenway Park, Westwood provides an ideal backdrop for career growth and personal enjoyment. Explore our job listings in this vibrant region today and discover why Westwood is the perfect place to start your next chapter!
Are you sure you want to apply for this job?
Please take a moment to verify your personal information and resume are up-to-date before you apply.
