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Patient Account Representative

Plano, TX 75075

Posted: 07/05/2024 Employment Type: Contract Job Category: Administrative Job Number: 619916 Is job remote?: Yes Country: United States

Job Description

$17-19/hr 

Job Title: Patient Account Representative
Job Location: Plano TX
Hours: 7am-4pm/8am-5pm/9am-6pm. 40 hour work week; fully onsite
Contract: 4 month contract

Must Haves:
  • Must have experience with Medicare / Medicaid collection
  • Need to have solid A/R Revenue Cycle background. 
  • Must have experience with Commercial and gov't insurance, following up on claims, working through payor portals,etc
Preferred:
  • Experience utilizing Athena or Acumen EPIC systems highly preferred
  • Experience with medical billing would be a bonus and help tremendously with the role. 
Job Summary/Description:
PURPOSE AND SCOPE: The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient Account Representative - collections provides outstanding customer service to customers and vendors through effective and timely communication.

PRINCIPAL DUTIES AND RESPONSIBILITIES: Under general supervision, identify and resolve routine outstanding claims. Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues. Assist in the resolution of outstanding payments from past due accounts. Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data. Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed. May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues. May mentor other staff as applicable. Assist with various projects as assigned by direct supervisor. Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally lift and/or move up to 50 pounds.

EDUCATION: High School Diploma required

EXPERIENCE AND REQUIRED SKILLS: General computer skills with working knowledge of word processing, spreadsheet, and email applications. Detail oriented with good analytical and organizational skills. Good interpersonal skills with the ability to work cohesively within a team environment. Excellent oral and written communication skills to effectively communicate with customers and all levels of management.
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About Plano, TX

Looking for exciting job opportunities in the Plano, Texas area? Discover your next career move in this vibrant city nestled in the heart of the Lone Star State. Plano offers a perfect blend of urban conveniences and natural beauty, with a booming economy and a welcoming community. With renowned companies calling Plano home, including Toyota and Liberty Mutual, endless growth opportunities await. Explore the thriving arts scene at the ArtCentre of Plano, catch a live performance at the Courtyard Theater, or indulge in the unique flavors of Tex-Mex cuisine at local eateries. With easy access to parks like Arbor Hills Nature Preserve and exciting attractions like Legacy West, Plano gives you a perfect work-life balance. Join us in Plano and unlock a world of possibilities for your career!