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Operations Analyst

Richmond, VA 23294

Posted: 09/09/2022 Employment Type: Contract Job Category: Other Job Number: 503700 Is job remote?: No Country: United States

Job Description

Operations Analyst

Must Haves:
- HS diploma or GED
- Computer based skills (all Windows applications, typing, etc.)
- Good customer service skills (talking to customers)

Preferred:
- Dispatch skills (call centers, 911 operations centers, utilities, etc.)

Responsibilities
Monitor and dispatch outage trouble calls, analyze outage calls that come in to determine location of problem, prioritize all emergency work, outage and non-outage work for first responders, talk with customers to determine power issues they are having.
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