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Office Support Specialist I

Boston, MA 02124

Posted: 02/03/2023 Employment Type: Contract Job Category: Administrative Job Number: 542097 Is job remote?: No Country: United States

Job Description

Office Support Specialist I
Contract – 3 months
Boston, MA
Pay Range: $19.11-$20.11/hr.

Must Haves:
  • Strong data entry experience
  • Excellent Customer Service skills and experience
  • Previous administrative experience
Job Summary/Description:
Functions may include maintaining spreadsheets and databases, facilitating the I-9 and CORI audits, assisting with Employment Verifications and other routine customer service inquiries, and back-up coverage to other administrative staff as needed.

DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES:
  • Provides administrative support to assigned unit.
  • Completes routine compliance audits and documents findings.
  • Conducts assigned research and outreach.
  • Uses computer software or databases to prepare reports and compile data.
  • Creates and maintains database and spreadsheet files.
  • Responds to Customer Service inquiries and provides information to internal and external contacts.
  • Processes Verifications of Employment utilizing the VOE database.
  • Assists with Personnel File requests (employee/agency/subpoena)
  • Assists with scheduling meetings and trainings.
  • Provides backup support to other administrative staff within the unit.
  • Responsible for screening Customer Service phone calls.
  • Responsible for the organization and upkeep of detailed, electronic filing systems and historic paper files.
  • Performs other administrative duties as assigned.
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