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Medical Secretary/Admin Coordinator

New York, NY 10032

Posted: 01/12/2023 Employment Type: Contract To Hire Job Category: Administrative Job Number: 537493 Is job remote?: No Country: United States

Job Description

Medical Secretary/Admin Coordinator
3-4 months, convert
NYC (Hybrid)
Pay Rate:

Must Have: 
  • High School Diploma or GED equivalency required
  • Minimum 2-3 years of administrative type work within a medical office
  • Epic experience
  • Experience in managing complex schedules
  • Bilingual (Spanish)

Job Summary:
The Administrative Coordinator functions within the Clinical Coordination Service as the main point of contact for communications with patients and family members who wish to schedule an appointment at Columbia Interventional Cardiovascular Care, including new patient appointments and follow up appointments and ancillary testing. The Coordinator will work closely with the other members of the clinical coordination service to ensure that patients are scheduled and evaluated in a timely manner. The Clinical Coordinator will prepare all patients appropriately for their appointments including the dissemination of patient information and required forms, and other communications as necessary.

Specific responsibilities include, but are not limited to:
  • Responsible for scheduling all outpatient appointments
  • Enters all patient demographic information into the EMR
  • Responds to calls from patients/family members requesting appointments with a commitment to returning calls in a timely manner (same day call back).
  • Conducts initial and follow-up communications with patients and family members.
  • Oversees assembly and dissemination of information packets to all new patients including required forms. And updating these materials as needed.
  • Collects and scans medical into electronic database (EPIC)
  • Follows-up with "no-show" patients and cancellations.
  • Schedule testing, procedures, pre procedure labs (including COVID swabs), follow up appointments and maintains a running list of studies scheduled
  • Maintains and updates appointment schedules and calendars in EPIC.
  • Conducts appointment reminder calls 2-3 days prior to scheduled appointments.
  • Obtains authorization and referrals as needed and secures all office visits.
  • Administrative functions as needed
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