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Industrial Insurance Claims Coordinator

Remote, MA 01801

Posted: 09/13/2023 Employment Type: Contract Job Category: Administrative Job Number: 579900 Is job remote?: Yes Country: United States

Job Description

•     Manage any current claims activities in cooperation with relevant teams

•     Develop and deploy a methodology for managing claim data for all technology lines. 

•     Assist local and global insurance team in successful expedition and closure of insurance claims

•     Coordinate with and support the NA director of insurance and O&M stakeholders with the insurance claims process and documentation management

•     Clearly define and communicate claim deadlines and activity statuses to relevant teams

•     Provide reporting on project statuses and milestones to the head of IRCTI and key stakeholders

•     Collect KPI’s for insurance claims and generate reports and updates for periodic stakeholder reviews
•     Coordinate with site teams and field staff to drive actionability
•     Maintain knowledge of delays and their cause
•     Facilitate stakeholders with process management
•     Work cross functionally with other functional staff to drive action and expedite claim activity 
•     Maintain regular contact with field staff to discuss planned remediation
•     Provide relevant data points and reporting to central IRCTI team in line with global deadlines and expectations
?     Attend various status meetings and report updates and challenges 
?     Support Head of IRCTI with PowerPoint content creation for presentations
?     Assist in other various IRCTI functions such as Self Loss Prevention Program, Annual Industrial Risk Audits, documentation and process management  
This position does not have any direct reports but will serve as an overlay for IRCTI/OMI initiatives. 
•     Bachelor’s degree required; advanced degree preferred

•     5+ years of experience in a similar role working with industrial insurance claims 

•     Strong written and verbal communication skills
•     Proficient in MS office Suite (PowerPoint, Excel, Word, Outlook and more) 
•     Project management experience preferred
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