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Front Desk Admin

Boston, MA 02108

Posted: 04/04/2024 Employment Type: Contract Job Category: Administrative Job Number: 615061 Is job remote?: No Country: United States

Job Description



Responsibilities:
  1. Supports staff as needed with administrative functions such as answering and directing phone calls, monitoring online communications, and sorting and distributing mail.
  2. Performs receptionists’ duties, including greeting visitors and delivering customer service assistance, addressing visitor questions and needs, and providing an overall welcoming environment.
  3. Facilitates updating records received by mail of direct deposit, beneficiary, and deduction changes for members, retirees, and payees.
  4. Manages office kitchen and pantry supplies, including ordering and restocking supplies.
  5. Completes special projects and other tasks as assigned by or on behalf of Executive Director.
Work Groups:
  1. Participates in work groups as assigned by or on behalf of the Executive Director.       
Preferred Skills:
  • Time Management and Organization – Prioritizes tasks, meets deadlines, and organizes the efficient completion of assignments and job responsibilities.
  • Customer Service Skills – Responds professionally to written, telephone, and in-person inquiries.
  • Communication Skills – Possesses strong verbal and written communication abilities.
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