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Employee & Labor Relations Manager

New Bedford, MA 02740

Posted: 02/16/2024 Employment Type: Direct Hire/Perm Job Category: Human Resources Job Number: 611245 Is job remote?: No Country: United States

Job Description


The Employee Relations Manager reports to the Director of Employee & Labor Relations.  You will advise HRBP's and Leaders regarding complex employee relations situations and the interpretation of HR policies, labor contracts and state/federal employment laws.

Responsibilities:
  • Independently advise HR business partners and leaders regarding complex employee relations situations and the interpretation of HR policies, labor contracts and state/federal employment laws.
  • Manage the resolution of employee relations matters related to disciplinary actions, conflicts and interpretation of established policies and administrative practices in a timely and effective manner.
  • Conduct in depth investigations of significant issues/claims such as discrimination, harassment, sexual harassment, and other matters that involve complex, time-consuming and/or difficult efforts/concerns.
  • Prepare investigative reports and maintain comprehensive records in our database system.
  • Assess, design and deliver training on employee relations and labor issues as requested by, or in support of, HR business partners and client groups/leaders.
  • Lead special projects aimed at improving organizational processes and practices associated with employment-related activities.
  • Provide support, coaching, and advisement to the HR Business Partners concerning employee relations, labor relations and performance management matters.

Education & Experience:
  • Advanced degree in HR, Business, Law, or the equivalent education and experience are preferred. Juris doctorate or MBA are preferred.
  • Bachelor's degree required.
  • 5+ years practicing as an employee relations manager, labor relations manager and/or employment law attorney in a law firm or corporate role is strongly preferred.
  • Excellent interpersonal, conflict resolution, and relationship building skills required.
  • Expert knowledge of employment law and other related laws required.
  • Ability to deal tactfully and professionally with a wide variety of constituents.
  • Ability to function collaboratively in a team and as an individual contributor.
  • Demonstrated problem solving ability in dealing with complex and sensitive employee related issues and the ability to prioritize work.  Ability to exercise sound judgement and apply critical thinking skills.  
  • Highly skilled at managing complex workplace investigations.
  • Must be able to communicate effectively to all levels of staff and possess excellent written and verbal communication skills.
  • Ability to maintain sensitive and confidential information.
  • Analytical skills to gather, integrate and assess information from various sources, summarize information, and recommend solutions. Familiar with software applications/programs (Peoplesoft, Excel, Kronos) to create and run reports, compile and analyze data, to present data that support recommendations.
  • Schedule flexibility, as needed, to meet specific project, negotiation, or investigatory timelines.
  • Must be fully vaccinated against seasonal Influenza and the Covid 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired
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