E-Billing Manager Our client seeks an E-Billing Manager for its Boston, Massachusetts office. The E-Billing Manager will oversee and manage all aspects of the firm’s e-billing operations and lead a team of client billing specialists to ensure seamless preparation, submission and follow-up of electronic bills, while maintaining compliance with client-specific billing guidelines. The Manager will act as a liaison between attorneys, clients and internal departments.
Reports to:Director of Finance
Key Responsibilities
E-Billing Management:
Oversee the preparation, submission, and follow-up of e-bills through various e-billing platforms.
Ensure compliance with client-specific billing guidelines and promptly address any discrepancies or rejections.
Liaise with attorneys, clients and internal departments to resolve billing issues.
Billing Operations:
Manage the entire e-billing cycle, including invoice generation, review and distribution.
Maintain accurate billing records and ensure timely invoicing to clients.
Supervise the billing team to ensure efficiency and adherence to best practices.
Financial Reporting and Analysis:
Prepare and analyze billing reports to track the firm’s revenue and billing efficiency.
Identify trends, potential areas for improvement, and implement solutions to optimize the billing process.
Client Relationship Management:
Serve as the primary point of contact for clients regarding billing inquiries.
Build and maintain strong client relationships to ensure satisfaction with billing services.
Team Leadership:
Provide guidance and training to the e-billing team on e-billing systems and procedures.
Foster a collaborative and productive work environment, ensuring the team meets deadlines and performance goals.
Qualifications
Proficiency with Elite 3e billing software required.
Strong understanding of legal billing practices, client guidelines, and compliance requirements.
Excellent analytical, problem-solving, and organizational skills.
Exceptional communication skills with the ability to interact effectively with attorneys, clients, and staff.
Leadership experience with the ability to manage and motivate a team.
Advanced proficiency in Microsoft Excel and financial reporting tools.
Education and Experience
Bachelor’s degree in: Accounting, Finance, Business Administration, or a related field.
Minimum of 7 years of billing experience, preferably in a law firm environment.
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