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Customer Service Coordinator

San Francisco, CA 94105

Posted: 02/29/2024 Employment Type: Contract Job Category: Customer Service Job Number: 612697 Is job remote?: No Country: United States

Job Description

Customer Service Representative (Retail)
3 -4 Contract
Hybrid: 2 days in office

Pay Range: $25 -30

Must Haves
:
***Corporate retail experience; familiarity with SKU numbers

Preferred:
N/a

Job Summary/Description:
    • Answer client questions
    • Email brands due dates
    • Ensure clients are entering all information required; follow up on any outstanding info
    • Until integration of systems, contractor will need to double check what counts client has entered. This will require training.
    • Enter Dummy and Final SKU numbers into systems
    • After a SKU has been created, if there are any changes, the contractor should own all updates
    • Manually export partial and final approved entries across systems
    • Make sure that all client updates are accurate
    • Will download and export reports to certain clients
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