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Customer Coordinator: Order Management (Data Entry)

Norwood, MA 02062

Posted: 04/05/2024 Employment Type: Direct Hire/Perm Job Category: Customer Service Job Number: 613924 Is job remote?: No Country: United States

Job Description

Customer Order Management Coordinator
Direct Hire
Onsite: hybrid schedule, Norwood, MA 02062

Must Haves:
  • 1+ years’ experience with order management or data entry
  • Manufacturing experience
  • Associates’ degree (ideally in business management, HR, admin)

Preferred:
  • Epicor and/or Freshdesk experience
  • Customer service experience

Job Summary/Description: a growing bio-technology organization is looking for a Customer Coordinator to join their experienced team. Responsibilities include, but are not limited to:
  • Review new customer orders, ensure all necessary information has been provided and address any concerns with the order
  • Enter order in the Epicor ERP system
  • Provided back-up to the Customer Service team where necessary, which may include following up with customers, answering phones, addressing emails


 
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About Norwood, MA

Ready to take the next step in your career? Explore our job opportunities in the vibrant area around Norwood, Massachusetts! Located just outside of Boston, Norwood offers a perfect blend of small town charm and big city amenities. From the historic Norwood Theatre to the lush trails of Francis William Bird Park, this area has something for everyone. Enjoy delicious New England cuisine, catch a game at Gillette Stadium, or explore the local art scene at Infinity Art Gallery. Join us in Norwood and discover endless growth opportunities and a supportive community that will help you thrive professionally. Start your job search today and take advantage of all that this exceptional region has to offer!