Posted: 12/19/20232023-12-192024-02-04Employment Type:Direct Hire/PermJob Category:Customer ServiceJob Number: 582802Is job remote?: NoCountry: United States
Job Description
Customer Coordinator Direct Hire Onsite: hybrid schedule, Westbrook ME 04092
Must Haves:
Bachelors’ degree (or extensive experience)
1+ years’ of experience with Sales, Customer Service, Customer Success in the manufacturing industry
Experience with MS Office/TEAMS, Salesforce, Epicor or Manufacturing ERP environment, Quality Management Systems, PDF editors, softphone, shared inbox tools and ticketing systems
Experience managing a high-volume number of tickets
Job Summary/Description: a growing bio-technology organization is looking for a Customer Coordinator to join their experienced team. Responsibilities include, but are not limited to:
Serve as the point of contact for two of the organizations business lines
Respond to calls and email inquiries about current orders, placing orders, and products
Support both external and internal customers
Generate quotes
Manage tickets through the shared team inbox
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @planet-pro.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Professional.
Planet Professional and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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About Westbrook, ME
Discover your next career opportunity in charming Westbrook, Maine! With its picturesque waterfront views, vibrant arts scene, and close proximity to Portland, Westbrook offers a unique blend of small-town charm and big-city amenities. Imagine working just a stone's throw away from iconic landmarks like the Westbrook Riverwalk and the charming shops of downtown. Indulge in delicious Maine lobster and seafood cuisine, catch a show at the Westbrook Performing Arts Center, or cheer for the Portland Sea Dogs at Hadlock Field. Explore our job listings today and unlock the endless possibilities for personal and professional growth in Westbrook, Maine.
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