Customer Coordinator Jobs in Westbrook ME \ Customer Service Job Recruiters

Westbrook, ME 04092

Posted: 11/21/2023 Employment Type: Direct Hire/Perm Job Category: Customer Service Job Number: 582802 Is job remote?: No Country: United States

Job Description

Customer Coordinator
Direct Hire
Onsite: hybrid schedule, Westbrook ME 04092

Must Haves:

Bachelors’ degree (or extensive experience)
1+ years’ of experience with Sales, Customer Service, Customer Success in the manufacturing industry
Experience with MS Office/TEAMS, Salesforce, Epicor or Manufacturing ERP environment, Quality Management Systems, PDF editors, softphone, shared inbox tools and ticketing systems
Experience managing a high-volume number of tickets

Job Summary/Description: a growing bio-technology organization is looking for a Customer Coordinator to join their experienced team. Responsibilities include, but are not limited to:

Serve as the point of contact for two of the organizations business lines
Respond to calls and email inquiries about current orders, placing orders, and products
Support both external and internal customers
Generate quotes
Manage tickets through the shared team inbox

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @planet-pro.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Professional.

Planet Professional and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

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