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Collections Rep

Medford, MA 02155

Posted: 01/31/2023 Employment Type: Direct Hire/Perm Job Category: Accounting & Finance Job Number: 542415 Is job remote?: No Country: United States

Job Description


Collections Representative 

Medford

50- 70k 

Must Have:

· Minimum of 2 years’ experience
· High school diploma or equivalent, three to five years related experience, or equivalent combination of education and experience.
· Ability to handle a high volume of tasks while maintaining attention to detail and prioritizing as necessary.
· Proficiency in MS Office. Strong knowledge of Excel preferred


We are looking for a Collections Representative who will assist with recovering past due customer account balances. The Collections Rep will assist in credit & collections activities to ensure monies owed to the company are received in a timely manner while maintaining positive relationships with our  customers.
Responsibilities
· Assist in managing day-to-day collections operations.
· Contact customers regarding past-due accounts and invoices.
· Monitor payment arrangements to ensure compliance with payment terms.
· Partner with billing representatives to ensure appropriate collections follow-up.
· Promptly respond to customer inquiries regarding past due balances.
· Work with customers to ensure they understand billing procedures and payment expectations and ensuring they are followed.
· Interact with management, other employees and external customers.
· Must be resourceful in developing alternative solutions and meeting deadlines in a real time, fast paced environment.
· Performs other related duties as assigned by management.
Qualifications
· Minimum of 2 years’ experience in an administrative support role
· High school diploma or equivalent, three to five years related experience, or equivalent combination of education and experience.
· Excellent verbal and written communication skills.
· Strong organizational, problem-solving, and analytical skills.
· Ability to handle a high volume of tasks while maintaining attention to detail and prioritizing as necessary.
· Strong interpersonal and customer service skills.
· Ability to work independently and as a member of the team.
· Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
· Proficiency in MS Office. Strong knowledge of Excel preferred
· Familiarity with Salesforce.com is a plus.
 
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