Posted: 12/04/20242024-12-042025-01-03Employment Type:Direct Hire/PermJob Category:Customer ServiceJob Number: 626692Is job remote?: NoCountry: United States
Job Description
We are looking for a Claims Assistant to support day-to-day activities within the claims team. Manage the claims mailbox, answer claimant queries, provide timely follow-ups, receive and file claims. Incorporate all aspects of claims handling by recording, tracking, and processing member, client, and vendor invoices for the services we provide.
Responsibilities:
Conduct claimant communication professionally with compassion while sharing claim specific information.
Read and interpret insurance policy documentation required and follow procedures and guidelines to manage claimant relations.
Maintain timely communication and collaborate with the claims team.
Inbound/outbound phone calls to claimants while acting in the best interests of our company.
Participate in claims related administrative tasks.
Qualifications:
Strong email, written, and verbal communication skills.
Ability to manage multiple tasks simultaneously.
Experience using Microsoft Office (Excel, Access, PowerPoint, Word)
Preferred Qualifications:
Customer service experience
Teamwork and relationship building skills
#LI-SM1
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @planet-pro.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Professional.
Planet Professional and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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Embark on your career journey in the vibrant city of Salem, New Hampshire! Nestled in the heart of Rockingham County, this charming area offers a mix of historic landmarks, picturesque parks, and a thriving arts and culture scene. With job opportunities ranging from tech to healthcare, Salem presents a myriad of growth possibilities for job seekers. Explore positions with top companies while enjoying the scenic beauty of Canobie Lake Park, catching a show at the historic Salem Town Hall, or sampling local favorites like clam chowder at bustling downtown eateries. Don't miss out on joining the dynamic workforce in Salem and experience all this captivating city has to offer!
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