3451 Plano Pkwy , Suite 3200
Lewisville,
TX
75056
US
Posted: 11/16/2023
2023-11-16
2024-01-03
Employment Type:
Contract
Job Category: Accounting & Finance
Job Number: 581351
Is job remote?: No
Country: United States
Job Description
Job Title: Accounts Receivable Analyst
Overview
Responsible for efficient and effective collection of Commercial Accounts from various customers foreign and domestic including hospitals, surgery centers, physician practices, DME companies, and distributorships.
Responsibilities
- Timely completion of all corporate wide and departmental training
- Understand, promote, and demonstrate Compliance adherence.
- Demonstrate effective interactions with peers and management; maintain effective communication lines/methods; engage management to help in solving problems as needed.
- Demonstrate the ability to handle a larger collection assignment while consistently meeting personal and team collection goals.
- Responsible for managing and resolving assigned tasks in timely and effective manner through oracle and other systems and processes.
- Consistently meet or exceed personal and departmental quality and productivity standards on a consistent basis.
- Ensure timely and accurate follow up on open aging accounts based on documented timelines
- Escalate account issues to sales and business partners per documented timeline and process
- Research, communicate and escalate as needed all invoice disputes in a timely and effective process
- Complete collection calls and correspondence (fax / mail) as required for resolving aging balances.
- Verify and understand contract & billing requirements for all customers as needed to resolve account balances.
- Work with customer and internal partners to resolve missing / invalid / incorrect purchase orders.
- Review unpaid / disputed balances for final resolution per process that all collection efforts have been exhausted and recommend appropriate send to collections, write off or reversal for approval.
- Knowledgeable of all work instructions, processes, guidelines and policies; engage team leadership as needed for additional training or questions.
- Work with contracting team, customer service team, and leadership for account escalations needed to resolve account disputes.
- Share knowledge amongst peers and management; proactively suggest process improvements.
- Identify and report account trends or issues to management and share learnings with team members.
- Review assigned accounts to ensure that account requirements, special processes and guidelines are followed.
- Strong understanding of all work instructions, processes, guidelines and policies
- Proactively suggest process improvements. Utilize process knowledge to assist in documenting the ideas/requirements.
- Assist peers with account resolution as needed.
- Promote and exude a positive work environment.
- Regular attendance required.
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