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Posted: 10/24/20242024-10-242024-12-14Employment Type:ContractJob Category:Accounting & FinanceJob Number: 625273Is job remote?: NoCountry: United States
Job Description
$32/hr
HR Coordinator Contract - 12 Months
REMOTE CST
Must Haves:
3+ years related experience in employee support and have a strong working knowledge of the dependencies between company policies, benefits, payroll and HRIS. Or, you bring a minimum of 4 years of experience in customer service support and working knowledge of Human Resources.
Bachelor’s degree or equivalent and relevant work experience
Experience with HRIS systems (Workday, Oracle, PeopleSoft, SAP, etc)
MacOS & iOS
Preferred:
Fluent in English; Spanish, Portuguese, or French is also preferred
Workday and ServiceNow knowledge, or have experience
with other enterprise HR systems (Oracle, PeopleSoft, SAP, Workday, etc)
Experience with CRM system (ServiceNow is preferred)
Job Description:
Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations.
Ensure employee inquiries are properly researched and handled in the most complete and professional way.
Connect with employees by phone and email to explore their needs and determine level of support required.
Use your exceptional analytical skills to research and resolve complex and sensitive issues.
Take ownership in the employee experience and contribute directly to the company culture for all employees.
Obsess over the customer experience in every interaction.
Document employee inquiries
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the recruiter to ensure it’s from @planet-pro.com - and not a domain with an alternative extension like .net, .org or .jobs. Candidate safety is a top priority at Planet Professional.
Planet Professional and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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