Posted: 10/25/20242024-10-252025-01-10Employment Type:ContractJob Category:Customer ServiceJob Number: 613749Is job remote?: NoCountry: United States
Job Description
Customer Service Representative - Skincare Contract Hybrid – 2 days in office
Pay Range: $18-20
Must Haves:
***Corporate retail experience
Familiarity with corporate retail
SKU knowledge
Preferred:
N/a
Summary/Description:
As a Merchandise Coordinator, you will be the key support role to the merchant team assisting on all aspects of the day to day needs of the business. You will play a pivotal role in team admin, reporting, and data entry for product assortments. Responsibilities:
Prepare for all brand meetings (schedule meetings, prepare reports and agenda, order lunches)
Conduct weekly and monthly reports (including sku, location, collection and subclass), send out Vendor monthly reports, and adhoc reports for merchant team
Communicate consistently with internal and external stakeholders
Assortments: sku creation and maintenance, track artwork deadlines
Oversee comp collection and organization: requesting comps from vendors, organizing comps, and owning them when requested from other departments
Handle monthly Vendor Damage and Tester recovery, tester allocation requests, Running tester reports, Gratis Collection, and Co-Op Collection
Manage hotline online
Experience:
1-3 years of relevant professional corporate experience
Ability to prioritize- consistently, accurately and in a timely manner
Strong attention to detail
Ability to manage ambiguity with projects and processes
Team player with a positive attitude
Ability to navigate complexities within a corporate setting
Strong verbal and written communication skills
Flexible in fast-paced and often-changing environment
Proficiency with MS Office, advanced Excel skills preferred
#LI-RS1
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Planet Professional and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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